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can't connect console juniper demo environment

Sorry if this is in the wrong place - I have a 24hr login to demo open contrails & openstack. Every time I try to connect to a instance's console I get an error - timeout connecting to When I check the instance log, it seems to have booted properly and is at the login prompt. Should I have to do something special to get console access to work? I get this error from both openstack dashboard & the opencontrails... both firefox & chrome. Popups allowed in firefox did not fix either.

Below is the info on the instance... seems weird that console doesn't work out of the gate: Instance Overview Info Name vm1 Status Active Availability Zone nova Created Jan. 26, 2016, 6:20 p.m. Uptime 28 minutes Flavor m1.tiny RAM 512MB VCPUs 1 VCPU Disk 1GB IP Addresses


Security Groups default

    ALLOW IPv4 any from default
    ALLOW IPv6 any from default
    ALLOW IPv4 any to
    ALLOW IPv6 any to ::/0
    ALLOW IPv4 icmp from
    ALLOW IPv4 1-65535/tcp from
    ALLOW IPv4 1-65535/udp from


Key Name Image Name cirros-login=cirros-pass=cubswin

Thanks in advance!