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Floating ips are not reachable

We're created a tenant in openstack and assigned /29 ips for an external network from the tenant account. We used this floating ips for instances.

Instances are talking to each other using internal ips. But floating ips are reachable from external world.

External network gateway ips is pinging fine though.

What could be the issue? should we add external ips as admin user?

Thank you