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An unexpected error prevented the server from fulfilling your request. (HTTP 500) (Request-ID: req-bc30f2e8-f8a6-4675-a5a7-36839189e4f9)

Hello there, please help me to solve this problem

when i run : openstack user create --domain default --password-prompt glance

the output is : An unexpected error prevented the server from fulfilling your request. (HTTP 500)

i don't know what is wrong because i follow the documentation on docs.openstack.org

here is my openrc file :

export OS_PROJECT_DOMAIN_ID=default export OS_USER_DOMAIN_ID=default export OS_PROJECT_NAME=admin export OS_TENANT_NAME=admin export OS_USERNAME=admin export OS_PASSWORD=* export OS_AUTH_URL=http://127.0.0.1:5000 export OS_IDENTITY_API_VERSION=3 export OS_REGION_NAME=RegionOne

i hope i can solved this problem from here, because if i search on google it can't solve :(

Thanks before