keystone verifying operations HTTP(500) Error

asked 2016-03-02 20:23:25 -0500

anonymous user


updated 2016-03-02 22:39:32 -0500

Bipin gravatar image

I'm currently following openstack-kilo installation guide for centos. I'm on chapter 3 where I'm verifying operations. However, when I enter:

openstack --os-auth-url http://controller:35357   --os-project-name admin --os-username admin --os-auth-type password   token issue

and then my password I get this error:

An unexpected error prevented the server from fulfilling your request. (HTTP 500) (Request-ID: req-26bdc206-823e-41ee-8dbc-204befd4ffe2)

I'm not sure why I get this. Is there a log I can check to see the actual error?

Thank you!

edit retag flag offensive close merge delete


/var/log/keystone/ is the right place to check. Make sure that keystone service is up and running, netstat -ntlp | grep 35357

Bipin gravatar imageBipin ( 2016-03-02 22:40:58 -0500 )edit

1 answer

Sort by ยป oldest newest most voted

answered 2016-03-03 00:59:46 -0500

Mohit gravatar image

Do check the mysql connection string connection = mysql://keystone:KEYSTONE_DBPASS@controller/keystone Ensure that the database is also synced up su -s /bin/sh -c "keystone-manage db_sync" keystone

Restart the following services - mysql, apache, memcache

See if that fixes out or run the command openstack --debug --os-auth-url http://controller:35357 --os-project-name admin --os-username admin --os-auth-type password

edit flag offensive delete link more


I can't seem to restart mysql, apache, or memcache. They all say no such file or directory.

atran gravatar imageatran ( 2016-03-08 04:05:15 -0500 )edit

Get to know Ask OpenStack

Resources for moderators

Question Tools

1 follower


Asked: 2016-03-02 20:23:25 -0500

Seen: 2,127 times

Last updated: Mar 03 '16