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error unable to retrieve usage information dashboard

asked 2015-12-15 16:22:15 -0500

nag gravatar image

updated 2015-12-16 00:11:48 -0500

Bipin gravatar image

Hi all,

Every time i browse or launch instance and when try to create / attach the volume.

I am seeing this error.

error unable to retrieve usage information dashboard

[root@controller opt]# cinder-manage service list

/usr/lib/python2.7/site-packages/cinder/openstack/common/service.py:38: DeprecationWarning: The oslo namespace package is deprecated. Please use oslo_config instead.
  from oslo.config import cfg
No handlers could be found for logger "oslo_config.cfg"


Binary           Host                                 Zone             Status     State Updated At
cinder-scheduler controller                           nova             enabled    :-)   2015-12-16 06:09:04
cinder-volume    cinder01@lvm                         nova             enabled    :-)   2015-12-16 06:09:00
cinder-volume    controller                           nova             enabled    :-)   2015-12-16 06:09:01

Let me know if you need any information.

Thanks,

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cinder-volume is not not suppose to be in controller. its a mistake and now trying delete this record from database, but its recreating iby itself.

nag gravatar imagenag ( 2015-12-16 00:15:59 -0500 )edit

If I remember correctly cinder-api is a service which accepts requests for cinder commands... I don't see cinder-api service in your output ... is it installed ?

Prateek K gravatar imagePrateek K ( 2015-12-16 00:25:07 -0500 )edit

My bad I totally forgot that wont come in this output ....From the output although some cinder services are missing but still they are enough to launch a volume.... Can you try creating a volume via command and then attach it to an instance.

Prateek K gravatar imagePrateek K ( 2015-12-16 00:30:23 -0500 )edit

i am able to create and attach volumes.. sometimes in bw i could see that msg on top right. My current issue is able to ssh to cirros image, but could not ssh to ubuntu image using keypair: ssh -i keypair.pem ubuntu@<floting ip="" of="" vm="">. able to ping vm. Please help in this regard. Thanks

nag gravatar imagenag ( 2015-12-16 01:02:49 -0500 )edit

If there is anyway that i can reach u let me know. i ll explain u in detail. Thanks.

nag gravatar imagenag ( 2015-12-16 01:04:57 -0500 )edit

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answered 2015-12-15 23:42:40 -0500

Prateek K gravatar image

As it is volume related so it definitely is a cinder issue. Run this command on controller and let me know the output:-

cinder-manage service list

It should display cinder services and also the status of it

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Asked: 2015-12-15 16:22:15 -0500

Seen: 1,387 times

Last updated: Dec 16 '15