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dashboard refuse to be opened Error 500

asked 2015-07-30 01:57:43 -0500

mehdi-alisoltani-u gravatar image

I installed Kilo openstack on ubuntu 14.04 according to provided installation guide, i installed and configure dashboard by the manual when i first time to open dashboard web browser returned the following error python 2.7 and python-django also running on the controller node

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache/2.4.7 (Ubuntu) Server at controller Port 80

i also find some error in the /var/log/apache2/error.log

[Wed Jul 29 23:37:38.750680 2015] [:error] [pid 5319:tid 140137450440448] WARNING:root:"dashboards" and "default_dashboard" in (local_)settings is DEPRECATED now and may be unsupported in some future release. The preferred way to specify the order of dashboards and the default dashboard is the pluggable dashboard mechanism (in /usr/share/openstack-dashboard/openstack_dashboard/enabled, /usr/share/openstack-dashboard/openstack_dashboard/local/enabled). [Wed Jul 29 23:37:38.753003 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] mod_wsgi (pid=5319): Target WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi' cannot be loaded as Python module. [Wed Jul 29 23:37:38.753170 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] mod_wsgi (pid=5319): Exception occurred processing WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi'. [Wed Jul 29 23:37:38.753184 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] Traceback (most recent call last): [Wed Jul 29 23:37:38.753194 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi", line 16, in <module> [Wed Jul 29 23:37:38.753232 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] application = get_wsgi_application() [Wed Jul 29 23:37:38.753242 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] File "/usr/lib/python2.7/dist-packages/django/core/wsgi.py", line 14, in get_wsgi_application [Wed Jul 29 23:37:38.753250 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] django.setup() [Wed Jul 29 23:37:38.753254 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] File "/usr/lib/python2.7/dist-packages/django/__init__.py", line 20, in setup [Wed Jul 29 23:37:38.753260 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] configure_logging(settings.LOGGING_CONFIG, settings.LOGGING) [Wed Jul 29 23:37:38.753324 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] File "/usr/lib/python2.7/dist-packages/django/conf/__init__.py", line 46, in __getattr__ [Wed Jul 29 23:37:38.753455 2015] [:error] [pid 5319:tid 140137450440448] [remote 10.0.0.102:9299] self._setup(name) [Wed ...

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I removed and reinstall dashboard, the problem was solved.

mehdi-alisoltani-u gravatar imagemehdi-alisoltani-u ( 2015-07-31 01:37:41 -0500 )edit

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answered 2017-03-22 22:38:46 -0500

maburycn gravatar image

still got the same issue, is there any other resolution? already tested on adding %{GLOBAL} at the site-enabled file and run python manage.py compress No way out. Also reinstall the dashboard, no luck

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Asked: 2015-07-30 01:57:43 -0500

Seen: 1,274 times

Last updated: Jul 30 '15