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HPHelion Authorization Failure HTTP 500

asked 2015-06-01 15:00:04 -0500

Nahuel gravatar image

updated 2015-06-02 01:39:27 -0500

uts9 gravatar image

Hi Community, I'm new with HP Helion CE and trying to install it, but I'm receiving the following error after running hp_ced_installer script:

Authorization Failed: An unexpected error prevented the server from fulfilling your request. (HTTP 500)
ERROR (Unauthorized): Unauthorized (HTTP 401) (Request-ID: req-b713cc6b-bee5-4d5c-831c-d25cbf46d347)
Mon Jun  1 19:18:22 UTC 2015: current status is:
Command output matched '(CREATE|UPDATE)_FAILED'. Exiting...

After that I have this message and installation brokes:

+---------------------------------+--------------------------------------+--------------------------------+-----------------+----------------------+
| resource_name                   | physical_resource_id                 | resource_type                  | resource_status | updated_time         |
+---------------------------------+--------------------------------------+--------------------------------+-----------------+----------------------+
| RabbitCookie                    | WCjRKNocpQgSa4gKaGdD                 | OS::Heat::RandomString         | CREATE_COMPLETE | 2015-06-01T19:18:09Z |
| undercloud                      | e74b88fb-f38b-4d3a-92d1-dcdef09e9765 | OS::Nova::Server               | CREATE_FAILED   | 2015-06-01T19:18:09Z |
| undercloudIronicConfig          | f480fdc6-6885-4291-8837-0262e6538a31 | OS::Heat::StructuredConfig     | CREATE_COMPLETE | 2015-06-01T19:18:09Z |
| undercloudSherpaConfig          | 1e883f14-78ac-4ffa-bbb3-4d0fa2deeaca | OS::Heat::StructuredConfig     | CREATE_COMPLETE | 2015-06-01T19:18:09Z |
| undercloudNovaConfig            | ba14b28f-a32d-447c-807c-0df2cc987649 | OS::Heat::StructuredConfig     | CREATE_COMPLETE | 2015-06-01T19:18:13Z |
| undercloudPassthroughConfig     | c8c8d416-8c86-46b8-8005-ac15bc67b224 | OS::Heat::StructuredConfig     | CREATE_COMPLETE | 2015-06-01T19:18:13Z |
| undercloudConfig                |                                      | OS::Heat::StructuredConfig     | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudDeployment            |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudIcingaConfig          |                                      | OS::Heat::StructuredConfig     | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudIcingaDeployment      |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudIronicDeployment      |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudNovaDeployment        |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudPassthroughDeployment |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
| undercloudSherpaDeployment      |                                      | OS::Heat::StructuredDeployment | INIT_COMPLETE   | 2015-06-01T19:19:56Z |
+---------------------------------+--------------------------------------+--------------------------------+-----------------+----------------------+
+--------------------------------------+------------------------------------+--------+------------+-------------+----------+
| ID                                   | Name                               | Status | Task State | Power State | Networks |
+--------------------------------------+------------------------------------+--------+------------+-------------+----------+
| e74b88fb-f38b-4d3a-92d1-dcdef09e9765 | undercloud-undercloud-jn27cq3hu6xx | ERROR  | -          | NOSTATE     |          |
+--------------------------------------+------------------------------------+--------+------------+-------------+----------+
Mon Jun  1 19:20:01 UTC 2015: Showing status for instances in ERROR state
+--------------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Property                             | Value                                                                                                                                                                                                             |
+--------------------------------------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| OS-DCF:diskConfig                    | MANUAL                                                                                                                                                                                                            |
| OS-EXT-AZ:availability_zone          | nova                                                                                                                                                                                                              |
| OS-EXT-SRV-ATTR:host                 | seed                                                                                                                                                                                                              |
| OS-EXT-SRV-ATTR:hypervisor_hostname  | 7f603324-8987-425e-9105-711dd4923644                                                                                                                                                                              |
| OS-EXT-SRV-ATTR:instance_name        | instance-00000001                                                                                                                                                                                                 |
| OS-EXT-STS:power_state               | 0                                                                                                                                                                                                                 |
| OS-EXT-STS:task_state                | -                                                                                                                                                                                                                 |
| OS-EXT-STS:vm_state                  | error                                                                                                                                                                                                             |
| OS-SRV-USG:launched_at               | -                                                                                                                                                                                                                 |
| OS-SRV-USG:terminated_at             | -                                                                                                                                                                                                                 |
| accessIPv4                           |                                                                                                                                                                                                                   |
| accessIPv6                           |                                                                                                                                                                                                                   |
| config_drive                         |                                                                                                                                                                                                                   |
| created                              | 2015-06-01T19:18:12Z                                                                                                                                                                                              |
| fault                                | {"message": "HTTPResponse instance has no attribute 'text'", "code": 500, "details": "  File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 296, in decorated_function |
|                                      |     return function(self, context, *args, **kwargs)                                                                                                                                                               |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 1941, in build_and_run_instance                                                                                  |
|                                      |     node, limits)                                                                                                                                                                                                 |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/openstack/common/lockutils.py\", line 325, in inner                                                                                         |
|                                      |     return f(*args, **kwargs)                                                                                                                                                                                     |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 1929, in do_build_and_run_instance                                                                               |
|                                      |     self._set_instance_error_state(context, instance)                                                                                                                                                             |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 624, in _set_instance_error_state                                                                                |
|                                      |     vm_state=vm_states.ERROR)                                                                                                                                                                                     |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 617, in _instance_update                                                                                         |
|                                      |     self._update_resource_tracker(context, instance_ref)                                                                                                                                                          |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/nova/compute/manager.py\", line 607, in _update_resource_tracker                                                                                 |
|                                      |     self.driver.node_is_available(instance['node'])):                                                                                                                                                             |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/ironic/nova/virt/ironic/driver.py\", line 395, in node_is_available                                                                              |
|                                      |     icli.call(\"node.get\", nodename)                                                                                                                                                                             |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/ironic/nova/virt/ironic/client_wrapper.py\", line 107, in call                                                                                   |
|                                      |     return self._multi_getattr(client, method)(*args, **kwargs)                                                                                                                                                   |
|                                      |   File \"/opt/stack/venvs/nova/local/lib/python2.7/site-packages/ironicclient/v1/node.py\", line 122, in get                                                                                                      |
|                                      |     return self._list(self._path ...
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answered 2015-06-05 13:15:16 -0500

I think this error is related Keystone. Can you please share the version of Helion you are using and what type of HW and SW it is installed on?

Keith

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Asked: 2015-06-01 15:00:04 -0500

Seen: 132 times

Last updated: Jun 02 '15