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"Cannot store contact Information" when updating info in OpenStack gerrit [closed]

asked 2014-12-19 13:57:02 -0500

pkaligot gravatar image

updated 2017-08-08 17:21:17 -0500


While uploading my blueprint to gerrit, i am getting the following error to capture the contact information in my profile.

stack@ubuntu-47:~/openstack-specs/cinder-specs$ git config --list Kaligotla
stack@ubuntu-47:~/openstack-specs/cinder-specs$ git review

stack@ubuntu-47:~/openstack-specs/cinder-specs$ git review
**fatal: ICLA contributor agreement requires current contact information.
Please review your contact information:
fatal: Could not read from remote repository.
Please make sure you have the correct access rights
and the repository exists.**

When i login into the and try to update the contact information for my account, i get the following error.

Code Review - Error
Server Error
Cannot store contact Information

As a result i am unable to upload my blueprint docs into gerrit review system

I am not sure if I am doing something wrong here or if this is a bug. Is anyone else seeing it too?

Following is the screenshot of message.

image description

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Closed for the following reason question is not relevant or outdated by fungi
close date 2017-08-08 17:16:57.373558


This question is obsolete now:

fungi gravatar imagefungi ( 2017-08-08 17:16:40 -0500 )edit

2 answers

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answered 2014-12-19 18:04:57 -0500

smaffulli gravatar image

Sorry for the trouble. The problem is that your account on is not one of an OpenStack Foundation Individual Member.

To solve this issue you first need to make sure that you're indeed an Individual Member of the Foundation. Login into your account and check if you can see the button to become one:

become an Individual Member

If you see the button, hit it. Now while you're on your profile page make sure that your affiliation history is correct and that youre primary email is the same you're using on gerrit.

Head back to gerrit and update your contact information. This should solve the issue.

If you don't see the button 'Make me a Foundation Member' then you've hit this bug: add yourself to that bug, please. If you have more questions go on IRC and seek support on #openstack-infra.

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It's very unfortunate that there's no visible hint that if you sign up with (Gerrit), you also need to sign up with I only found this documented (here).

sschuberth gravatar imagesschuberth ( 2015-10-20 10:26:21 -0500 )edit

Yes, is where all our other documentation on getting started with our community is supposed to send you. We don't really have a good solution for people who just turn up at our Gerrit instance and expect things to work out.

fungi gravatar imagefungi ( 2015-11-10 11:22:20 -0500 )edit

answered 2014-07-08 09:24:34 -0500

updated 2015-01-02 17:22:36 -0500

smaffulli gravatar image

When setting up your accounts, did you follow the instructions ? In particular, did you join the OpenStack Foundation by going to first and make sure that the "Primary Email Address" in your Foundation Profile matches the "Preferred Email" you set in Gerrit?

If you still have problems, make sure you are actually an Individual Member of the OpenStack Foundation. Login into your account and see if you can change your membership status to Foundation Member by pushing the button on their user profile see example.

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Thanks a lot for your help! As it turned out, my primary ID at the Openstack Foundation was different from that I used to register at Gerrit. The ID I used to register at Gerrit was my secondary ID. Once I switched those around, it worked.

mithilarun gravatar imagemithilarun ( 2014-07-08 09:43:05 -0500 )edit

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Asked: 2014-12-19 13:57:02 -0500

Seen: 3,688 times

Last updated: Dec 30 '15