Ask Your Question

swift Account Head Failed

asked 2013-09-24 11:00:34 -0500

henry1987 gravatar image

updated 2013-09-29 11:37:34 -0500

rahmu gravatar image

Some one asked the question before, however the answer is not helpful.

The setup:

  • OS: Ubuntu 12.04 64 bit servers for all nodes,
  • Swift Proxy Server and Keystone are installed on the same physical box.
  • Four physical box each for a swift storage node

After I followed the instructions setting up Swift object storage cluster, and tried to verify using

export OS_USERNAME=admin
export OS_PASSWORD=stack
export OS_TENANT_NAME=demo
export OS_AUTH_URL=http://x.x.x.x:35357/v2.0
swift stat

I got the following error:

Account HEAD failed: http://x.x.x.x:8888/v1/AUTH_372513a90f054dd....df555   503 Internal Server Error

Your help is highly appreciated

edit retag flag offensive close merge delete


Please provide the log message... $> grep AUTH_372513a90f05 $swift_log_file on all node.

Hugo Kuo gravatar imageHugo Kuo ( 2013-09-26 05:59:29 -0500 )edit

Can I have your proxy configuration? What's the value of # allow_account_management = false # account_autocreate = false in your proxy server ?

Hugo Kuo gravatar imageHugo Kuo ( 2013-09-26 06:01:35 -0500 )edit

3 answers

Sort by ยป oldest newest most voted

answered 2013-09-24 18:24:13 -0500

smaffulli gravatar image

You should be able to complete the "Verify the Installation" steps here: to ensure your swift cluster's authorisation is working.

edit flag offensive delete link more

answered 2013-11-11 04:52:38 -0500

koolhead17 gravatar image


Are you able to fix the issue with solutions provided?

edit flag offensive delete link more

answered 2013-09-25 10:39:37 -0500

henry1987 gravatar image

The link you provided is what I followed exactly. But failed with the above error messages. Just would like to seek what can be possible reasons for the above errors so that I can troubleshoot. Thanks.

edit flag offensive delete link more


can you reply to what @hugo asked.

koolhead17 gravatar imagekoolhead17 ( 2013-11-19 20:21:41 -0500 )edit

Your Answer

Please start posting anonymously - your entry will be published after you log in or create a new account.

Add Answer

Get to know Ask OpenStack

Resources for moderators

Question Tools

1 follower


Asked: 2013-09-24 11:00:34 -0500

Seen: 1,394 times

Last updated: Nov 11 '13