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Quantum-common install fails?

asked 2013-09-19 11:42:13 -0600

soundscape gravatar image


We're running a multi-node Openstack environment (Grizzly) on Ubuntu 12.04. Recently, when adding a compute node to the cluster, the following error occurs when installing quantum-common:

Setting up quantum-common (2012.1-0ubuntu4) ...
Adding system user `quantum' (UID 110) ...
Adding new user `quantum' (UID 110) with group `quantum' ...
Not creating home directory `/var/lib/quantum'.
chown: cannot access `/etc/quantum/': No such file or directory
dpkg: error processing quantum-common (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of quantum-plugin-openvswitch-agent:
quantum-plugin-openvswitch-agent depends on quantum-common; however:
  Package quantum-common is not configured yet.
dpkg: error processing quantum-plugin-openvswitch-agent (--configure):
dependency problems - leaving unconfigured Processing triggers for libc-bin ...
ldconfig deferred processing now taking place No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          Errors were encountered while processing:
E: Sub-process /usr/bin/dpkg returned an error code (1)

The quantum-plugin-openvswitch-agent also fails because of its dependency on quantum-common.

We've tried creating /etc/quantum manually and installing the package, however the directory remains empty.

This bug was reportedly fixed in version 2012.1-0ubuntu3 in April of 2012.

Our cluster was initially set up using the guide here:

We've been following these instructions to add compute nodes in the past without issue.

Has anyone else been experiencing this, or have any insight into what's happening?


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answered 2013-11-04 11:42:04 -0600

monitorjbl gravatar image

I had this exact thing happen to me following that guide. Turns out this command didn't run successfully (I must have fat-fingered something):

echo deb precise-updates/grizzly main >> /etc/apt/sources.list.d/grizzly.list

I ran that, made sure it worked, and then ran the commands that @marcelodieder suggested. Depending on how far you got on the install, you'll need to rerun the first steps too:

apt-get update -y
apt-get upgrade -y
apt-get dist-upgrade -y

To be safe, I just started over and rechecked all the configs.

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answered 2013-09-24 23:17:54 -0600

marcelodieder gravatar image

updated 2013-09-24 23:18:38 -0600

What's is the repository?

You can try remove quantum, update and install again.

 # sudo apt-get remove quantum* 
 # sudo apt-get update
 # sudo apt-get upgrade
 # sudo apt-get install quantum-plugin-openvswitch-agent
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Asked: 2013-09-19 11:42:13 -0600

Seen: 482 times

Last updated: Nov 04 '13