Horizon (Pike) is showing 500 error.

asked 2018-12-18 12:25:45 -0600

Abhisheks gravatar image


i have followed the official OpenStack Pike installation documentation with Ubuntu server 16.04.*. installation is done as per described configurations, but my Horizon dashboard is throughing 500 error, please help.


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Look for error details in the logs.

Bernd Bausch gravatar imageBernd Bausch ( 2018-12-18 15:54:21 -0600 )edit

Hi Bernd,

thanks for suggestion, I found this in log. [Wed Dec 19 14:50:59.488464 2018] [wsgi:warn] [pid 1682:tid 140262777202560] mod_wsgi: Compiled for Python/2.7.11. [Wed Dec 19 14:50:59.489084 2018] [wsgi:warn] [pid 1682:tid 140262777202560] mod_wsgi: Runtime using Python/2.7.12. [Wed Dec 19 14

Abhisheks gravatar imageAbhisheks ( 2018-12-19 04:55:14 -0600 )edit

This isn’t an error and doesn’t look like it’s related to your HTTP 500.

You need to check the web server and Horizon logs, probably both under /var/log/apache2 (but I am not sure how the installation tutorial configures it). Look for logs at the same time the error occurs, and for “500”.

Bernd Bausch gravatar imageBernd Bausch ( 2018-12-19 06:22:29 -0600 )edit