Newton and TripleO keystone problem

asked 2016-12-30 04:23:16 -0600

pup_seba gravatar image


I'm installing RedHat Openstack 10 (newton). After succesfull install, I can not log in to the Director (TripleO) web UI as I get "Connection to Keystone is not available" every time.

I found this bug in RedHat bugzilla but no answer was provided yet. (

This is my undercloud.conf file as I used it for the install in my lab.


image_path = .

undercloud_hostname = os-dir01.essi.lab

local_ip =

network_gateway =

undercloud_public_vip =

undercloud_admin_vip =

#undercloud_service_certificate =

generate_service_certificate = true

certificate_generation_ca = local

#service_principal =

local_interface = ens224

local_mtu = 1500

network_cidr =

masquerade_network =

dhcp_start =

dhcp_end =

#hieradata_override =

#net_config_override =

inspection_interface = br-ctlplane

inspection_iprange =,

inspection_extras = true

inspection_runbench = true

inspection_enable_uefi = true

undercloud_debug = true

enable_tempest = true

enable_mistral = true

enable_zaqar = true

enable_telemetry = true

enable_ui = true

enable_validations = true

ipxe_enabled = true

store_events = true

scheduler_max_attempts = 30

clean_nodes = true

This is my tripleO ui config. [stack@os-dir01 dist]$ cat /var/www/openstack-tripleo-ui/dist/tripleo_ui_config.js window.tripleOUiConfig = { "keystone": "",

// The UI automatically discovers below URLs by querying keystone but can be // changed here if desired. //"heat": "", //"ironic": "", //"mistral": "", //"swift": "", //"zaqar-websocket": "wss://",

// Default websocket queue name "zaqar_default_queue": "tripleo" };

This is what I get if I navigate there in my web browser {"version": {"status": "deprecated", "updated": "2016-08-04T00:00:00Z", "media-types": [{"base": "application/json", "type": "application/vnd.openstack.identity-v2.0+json"}], "id": "v2.0", "links": [{"href": "", "rel": "self"}, {"href": "", "type": "text/html", "rel": "describedby"}]}}

Please, any help is more than welcome.

Thanks! Seb

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answered 2017-01-04 08:25:45 -0600

pup_seba gravatar image


I am able to reproduce the error everytime. And now, I'm also able to fix it (somehow).

What I do to fix it is to navigate with my web browser to the keystone IP:ports

After doing that, I am able to log in. I reproduced the installation 2 times, facing this error. Both of the times the error was fixed doing that.

Hope it helps someone.

Regards, Seb

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Asked: 2016-12-30 03:05:41 -0600

Seen: 933 times

Last updated: Jan 04 '17