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I'd first see if your VM instance's MAC address shows up on the switch. Also, see if the switch port is set to tagged or untagged and add the network under the corresponding ml2 type (flat vs. VLAN). In that installation guide, it is Interface 2 that should be mapped.

If the instance's MAC shows up on the switch, can the VM ping the gateway? Do the subnet settings for that provider network match the router's subnet config?

If the instance's MAC does not show up on the switch after you try to ping, I'd double check your switch port config, network mapping, and ml2-vlan config.