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Hi aisskar,

  1. you are not able to ssh/ping to the instance you created because you may have not set the security group setting do that. enable ICMP and SSH for that instance
  2. for document ion check for devstack guide http://docs.openstack.org/developer/devstack/ . for reinstalltion the setps are ./unstack.sh and ./stack.sh if you run these two scripts in your devstack it will clean up the old and setup the new