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Are you sure that your Ubuntu image have a root account ? Normal cloud image should have only ec2-user account. ssh -i .ssh/user.pem -vvv ec2-user@10.173.8.15

Are you sure that your Ubuntu image have a root account ? Normal cloud image should only have only ec2-user account. ssh -i .ssh/user.pem -vvv ec2-user@10.173.8.15