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Solved - there's an error in the Juno/Heat install guide. After many hours and much frustration I found the offending line:

Section 2.d at http://docs.openstack.org/juno/install-guide/install/yum/content/heat-install-controller-node.html specifies:

keystone user-role-add --user heat --tenant service --role admin

It's the wrong tenant. It should be:

keystone user-role-add --user heat --tenant services --role admin

Doc bug has been logged...