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check nova-novncproxy service is running and listning on port 6080:

netstat -tnlp | grep 6080   // At

If not running start it:

If it is running then check nova at compute node and controller node is configured properly: At controller node:

my_ip =
vncserver_listen =
vncserver_proxyclient_address =

At compute node:

my_ip = <replace with compute_node ip>
vnc_enabled = True
vncserver_listen =
vncserver_proxyclient_address = <replace with compute_node ip>
novncproxy_base_url =

If both compute and controller node are same then configure accordingly