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Sorry for the trouble. The problem is that your account on is not one of an OpenStack Foundation Individual Member.

To solve this issue you first need to make sure that you're indeed an Individual Member of the Foundation. Login into your account and check if you can see the button to become one:

become an Individual Member

If you see the button, hit it. Now while you're on your profile page make sure that your affiliation history is correct and that youre primary email is the same you're using on gerrit.

Head back to gerrit and update your contact information. This should solve the issue.

If you don't see the button 'Make me a Foundation Member' then you've hit this bug: add yourself to that bug, please. If you have more questions go on IRC and seek support on #openstack-infra.