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Hi Sim Galler,

Sorry to say but there could be multiple reasons for the mentioned generic error.

  1. (Most likely) There might be problem with backend database, try to debug sql (resetting the password and all )
  2. apt-get install python-mysqldb (or) apt-get reinstall python-mysqldb. Simply run one of the above command.
  3. Try uninstalling and installing keystone error
  4. Check your proxy server settings so that you do have have any problem with internet(http_proxy,https_proxy,no_proxy)
  5. The reason which I may not be aware of :)

Anyway request you to provide additional information like running the same command with --debug option