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In general your SaaS offering shall be aware about scalability and be able to make use of auto-scaling, which means your SaaS enabled application must be designed and implemented to be cloud ready. Cloud ready means the ability scale and implement a data grid cache platform such as Memcached, Infinispan or Terracotta, etc. OpenStack provides Heat for Auto-Scaling, but that's not enough, your SaaS offering must be aware to use auto-scaling!

In general your SaaS offering shall be aware about scalability and be able to make use of auto-scaling, which means your SaaS enabled application must be designed and implemented to be cloud ready. Cloud ready means the ability to scale and implement a data grid cache platform such as Memcached, Infinispan or Terracotta, etc. OpenStack provides Heat for Auto-Scaling, but that's not enough, your SaaS offering must be aware to use auto-scaling!