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this answer ended up being that I had not created the Ingress part of my wide_open security group correctly. usually only advisable in a test environment

Horizon - Access and Security - Security Group - +Create Security Group name it "wide_open" once is create "Manage Rules" for it

Add a Ingress rule to the existing Egress rules: Change Rule to "Other Protocol" Direction to "Ingress" Leaving "IP Protocol" blank will mean Any Protocol Leave Remote and CIDR fields the default values. Click "Add" Button This is the IPv4 Ingress wide open rule

Add a second Ingress rule: Change Rule to "Other Protocol" Direction to "Ingress" Leaving "IP Protocol" blank will mean Any Protocol Leave Remote field the default value. Change the CIDR value to "::/0" Click "Add" Button This is the IPv6 Ingress wide open rule

this answer ended up being that I had not created the Ingress part of my wide_open security group correctly. usually only advisable in a test environment

Horizon - Access and Security - Security Group - +Create Security Group
name it "wide_open"

once it is create created "Manage Rules" for it

Add a Ingress rule to the existing Egress rules:
Change Rule to "Other Protocol"
Direction to "Ingress"
Leaving "IP Protocol" blank will mean Any Protocol
Leave Remote and CIDR fields the default values.
Click "Add" Button
This is the IPv4 Ingress wide open rule

rule

Add a second Ingress rule: Change Rule to "Other Protocol" Direction to "Ingress" Leaving "IP Protocol" blank will mean Any Protocol Leave Remote field the default value. Change the CIDR value to "::/0" Click "Add" Button This is the IPv6 Ingress wide open rule

rule