# Revision history [back]

Hey tell me which version of openstack are you using and on which OS. This error is possibly due to the the follwing reasons -

1) ceilometer.conf is incomplete
2) or mongo DB is not running properly restart this by using the command as rot user #service mongodb restart


Can you give me the iutput of following command netstat -tulnp | grep port_address. For me value of port addres is 8777.

Hey tell me which version of openstack are you using and on which OS. This error is possibly due to the the follwing following reasons -

1) ceilometer.conf is incomplete
2) or mongo DB is not running properly restart this by using the command as rot root user #service mongodb restart


Can you give me the iutput output of following command

netstat -tulnp | grep port_address. port_address
. For me value of port addres is 8777.