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Ensure that the security group(s) in use are configured to allow ICMP ping, see also:

http://docs.openstack.org/grizzly/openstack-network/admin/content/enabling_ping_and_ssh.html

Ensure that the security group(s) in use are configured to allow ICMP ping, see also:also (replace quantum with neutron):

http://docs.openstack.org/grizzly/openstack-network/admin/content/enabling_ping_and_ssh.html